11/23/2023 0 Comments Spark amp positive grid![]() We cannot estimate the cost of a given repair until the unit is inspected in our authorized service center. Q: How much will a repair cost for a unit that is not covered by warranty?Ī: Repair costs may differ from the products and the conditions they are in. We only provide services to countries/regions that are included on our list of shipping destinations. You will be responsible for the cost of all parts, labor, and shipping. However, please be informed of the following: We are happy to provide support, repair or other services for any of our products, even if the product is not covered by warranty. Is the warranty transferable?Ī: The warranty is non-transferrable. You will be responsible for shipping the unit to one of the listed countries/regions to receive services, as well as outbound shipping. However, please note that we only provide services to countries/regions that are included on our list of shipping destinations. Q: I'm outside the countries/regions that you ship to. Q: What if I don't have the original packaging, can I still return the amp for a refund?Ī: Yes, however $20 restocking fee will be charged (deducted from the refund) if the amp isn't returned in its original packaging. Spark smart guitar amplifiers bridge the gap between advanced machine learning technology and easy-to-play fun, going beyond the traditional guitar amp and Bluetooth speaker. Please also note you'll be responsible for shipping the product back to our warehouse. Tattoo Series limited-edition grilles for Spark and Spark MINI. Q: Can I return the amp within 30 days after the delivery?Ī: If for any reason you are dissatisfied with your purchase, you may return it within 30 days for a full refund (less shipping costs). Q: Can I request a replacement/refund if the spark becomes faulty within 30 days after delivery?Ī: If your Spark becomes faulty within 30 days after delivery, and is covered by Positive Grid hardware warranty, you will be eligible to request for either a full refund or replacement free of charge. Power supply, handle strap, USB cable, and gig bag are not covered by warranty. We'd strongly recommend installing the driver in the default folder. Find the extracted files, and double-click ' PositiveGridUsbAudiov4.8x.x.exe' to run the driver installer. ![]() For consumers in a country in the European Union, the period of the warranty and the warranty service provided will be those of the country in Europe where the warranty claim is made.Ī: Warranty is limited to Spark amp body only (speaker box & control panel). Once downloaded, n avigate to your download folder and extract the zip file. A: Your 1-year warranty starts on the purchase date of your Spark.
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